Shipping policy

Free shipping

Shipping is included in the price of every product — the cost you see at checkout is the total cost, with no extra shipping fees added.
Processing time
Orders are typically processed within 1–3 business days after payment is confirmed. You'll receive a confirmation email once your order has shipped.

Shipping times

Delivery times vary depending on your location and the shipping method used. As a general guide, orders typically arrive within 7–20 business days. International orders may take longer due to customs processing, which is outside our control.
Order tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package's progress.
Customs, duties, and taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.

Delays

While we do our best to ensure timely delivery, delays can occasionally occur due to high demand, customs processing, or carrier issues. We appreciate your patience and will keep you updated if any delays arise.

Questions

If you have any questions about your shipment, contact us at kozyneste.store@gmail.com.